Customer Support

When you own a Cirrus aircraft you become part of a family where world-class service and support is our number one priority. We offer a global network of over 200 Cirrus Authorized Service Centers (ASCs) ready to maintain your aircraft from the first oil change to an engine overhaul, a highly experienced team of Cirrus technical support staff with over 100 years of combined experience and a team of Regional Managers prioritizing customer service and service network development. Additionally our line of technical publications to support your aircraft is frequently updated and always available. Welcome to the family.


Service Centers

We share your passion for flying. Maintaining your aircraft to the same high standards you used when selecting your aircraft is our top priority. Rest assured that with our global network of over 200 ASCs we are confident that you will find quality, attention to detail and world-class customer service. All of our ASCs receive on-going factory training, use factory approved troubleshooting and repair methods and aircraft specific tooling to ensure you receive the highest quality maintenance and repairs for your Cirrus aircraft. Our Cirrus service network has direct access to our part logistics partner, Cirrus Parts by API, for Genuine Cirrus Parts with extensive availability of in-stock parts to keep you flying. In addition to general aircraft and engine maintenance and repair, select ASCs provide a wide range of qualifications and services including: Air Conditioning Service, Avidyne and Garmin Service, CAPS Overhaul, Composite and Paint Repair, Ice Protection System Maintenance, Oxygen Service, Parts Distribution and Aircraft Pickup and Delivery Service. There is no better choice for your Cirrus aircraft than service from our world-class Cirrus Authorized Support Network.

Find your Cirrus ASC by using our Cirrus Partner Locator.

Support Team

In addition to our Cirrus Authorized Service Network, and as an added layer of support, we have two highly experienced teams of Cirrus experts available for general questions, technical and operational advice or any other service needs that may arise.

Our Technical Support team at Cirrus worldwide headquarters has vast knowledge and experience with aircraft operations and technical assistance. With a varying background that includes airframe, powerplant, avionics, electrical and pilot operations our team offers over 100 years of combined experience. We strive to ensure your aircraft is working to your satisfaction and that any questions you may have are addressed with a high level of support you can count on.



Find your Cirrus Service Center here

Available Monday through Friday, from 7 am to 7 pm Central time.

1.800.921.2737
218.788.3500
fieldservice@cirrusaircraft.com

After hours AOG/Emergency Assistance: 1.800.921.2737
International Hot Line: +1.218.788.3000

Warranty Department

218.529.7226
218.788.3897
warranty@cirrusaircraft.com

Cirrus Regional Field Service Representatives

We also have a team of regional managers that insure quality customer service and represent the service network of a particular territory. In the unlikely event that you aren’t satisfied or if you need additional assistance, please contact your Regional Field Service Manager.



USA

Jeff Edberg - Midwest-Northeast US
612.805.9228
218.529.7295
jedberg@cirrusaircraft.com

John Strohl - South Central-Eastern US
904.806.5961
904.940.7670
jstrohl@cirrusaircraft.com

Darrell Yelton - Western US
816.812.9265
816.540.5288
dyelton@cirrusaircraft.com

Outside USA & Canada

Field Service - Europe
+1.218.788.3000
fieldservice@cirrusaircraft.com

Santo Liuzzo - Other Countries
+1.218.310.1533
sliuzzo@cirrusaircraft.com

Technical Publications

Cirrus offers free access to some technical publications to ensure information related to operating procedures and/or service conditions are efficiently transmitted to operators, service centers, and regulatory agencies.

The search tool to the right allows users to generate an interactive listing of:

  • Operating Procedures (AFM and AFM Supplements),
  • Service Bulletins,
  • Service Advisories,
  • MFD Checklists Data Files,
  • and Airworthiness Directives, for a specific Aircraft Model and/or Serial Number.

Publications Search




To generate a listing by:

Aircraft Model

  1. Under Model, select the Both check box.
  2. Leave the Serial Number box blank.
  3. Apply desired View and Sort Filters.
  4. Click Submit.

Aircraft Model and Serial Number

  1. Select the applicable Model check box.
  2. Enter 4 digit serial number in Serial Number box.
  3. Apply desired View and Sort Filters.
  4. Click Submit.

Notice regarding Pilot's Operating Handbook Revisions:
Pilot's Operating Handbook revisions are available for downloading via this webpage at no cost. POH revisions should be printed double-sided on Statement sized paper (5.5". x 8.5") and 7-holed punched. In addition, printed revisions can be purchased - at cost - via the link below. Please note, it is the responsibility of the owner to ensure that the POH is current at all times. Therefore, it is important that POH revisions be properly incorporated into the POH as soon as possible after distribution.

Purchase Cirrus Publications Online
Publication Revision Status
Publication Change Request Form

Recently Released Publications

Date Document Number Revision Title Compliance Effectivity
May 10, 2013 SB2X-79-01R2 Rev 2 Oil Line Security Mandatory

SR22T: 0001 thru 0258
May 8, 2013 SB2X-77-04R1 Rev 1 MAP / Oil Pressure Sensor Replacement Recommended

SR20: 1005 thru 2155 except 2086-2087, 2098-2111, 2117, 2120, 2122-2126, 2129-2132, 2136-2147

SR22: 0002 thru 3849

SR22T: 0001 thru 0310
April 29, 2013 SA13-03 Orig Release of Continental Motors Critical Service Bulletin CSB08-3B: Throttle and Mixture Control Levers Mandatory

SR20: 1005 thru 2015

SR22: 0002 thru 3346
April 18, 2013 SB2X-79-02 Orig Alternate Oil Temperature Sensor Optional

SR20: 2016 thru 2216 w/ Perspective Avionics except 2200-2213
April 11, 2013 SA13-02 Orig Release of Garmin Communiqué Regarding ICAO Flight Plan FAA Form 7233-4 Optional

SR20: 1005 and subs

SR22: 0002 and subs
April 11, 2013 SB2X-42-09 Orig VR Bug Speed Update Mandatory

SR22: 3915 thru 3924

SR22T: 0442 thru 0492 except 0464
April 11, 2013 SA13-02 Orig Release of Garmin Communiqué Regarding ICAO Flight Plan FAA Form 7233-4 Optional

SR22T: 0001 and subs
March 28, 2013 SBA2X-95-10R3 Rev 3 CAPS Pick-up Collar Support Replacement Mandatory

SR20: 1005 thru 1798

SR22: 0002 thru 2437
March 22, 2013 SB2X-03-07R2 Rev 2 Japanese Import Requirements Recommended

SR20: 1005 and subs

SR22: 0002 and subs
March 22, 2013 SA13-01 Orig Exhaust Crack Inspection Optional

SR22T: 0001 and subs
March 22, 2013 SB2X-03-07R2 Rev 2 Japanese Import Requirements Recommended

SR22T: 0001 and subs
March 19, 2013 11934-S52R1 Rev 1 SR20 Airplanes Registered in Chile Optional

SR20: 1005 and subs
March 18, 2013 13772-110R2 Rev 2 L-3 Avionics Systems WX500 Stormscope Sensor Optional

SR22: 0002 and subs

SR22T: 0001 and subs
March 11, 2013 SB2X-03-04R3 Rev 3 Chile Import Requirements Recommended

SR20: 1005 and subs
March 11, 2013 13772-148R1 Rev 1 SR22/22T Airplanes Registered in Chile Optional

SR22: 0002 and subs
March 11, 2013 SB2X-03-04R3 Rev 3 Chile Import Requirements Recommended

SR22: 0002 and subs
March 11, 2013 13772-148R1 Rev 1 SR22/22T Airplanes Registered in Chile Optional

SR22T: 0001 and subs
March 11, 2013 SB2X-03-04R3 Rev 3 Chile Import Requirements Recommended

SR22T: 0001 and subs
March 8, 2013 SB2X-28-11R1 Rev 1 Fuel Line Replacement Mandatory

SR22: 2334 thru 3914 except 2335-2419, 2421-2437

SR22T: 0001 thru 0447 except 0442
March 5, 2013 SB2X-03-03R3 Rev 3 Brazilian Import Requirements Recommended

SR20: 1005 and subs
March 5, 2013 21399-004 Reissue A SR20 POH Brazilian (Perspective) Optional

SR20: 2016 and subs operating under ANAC of Brazil Requirements