Customer Support

When you own a Cirrus aircraft you become part of a family where world-class service and support is our number one priority. We offer a global network of over 200 Cirrus Authorized Service Centers (ASCs) ready to maintain your aircraft from the first oil change to an engine overhaul, a highly experienced team of Cirrus technical support staff with over 100 years of combined experience and a team of Regional Managers prioritizing customer service and service network development. Additionally our line of technical publications to support your aircraft is frequently updated and always available. Welcome to the family.


Service Centers

We share your passion for flying. Maintaining your aircraft to the same high standards you used when selecting your aircraft is our top priority. Rest assured that with our global network of over 200 ASCs we are confident that you will find quality, attention to detail and world-class customer service. All of our ASCs receive on-going factory training, use factory approved troubleshooting and repair methods and aircraft specific tooling to ensure you receive the highest quality maintenance and repairs for your Cirrus aircraft. Our Cirrus service network has direct access to Genuine Cirrus Parts through our part distribution program, Cirrus Direct™, with extensive availability of in-stock parts to keep you flying. In addition to general aircraft and engine maintenance and repair, select ASCs provide a wide range of qualifications and services including: Air Conditioning Service, Avidyne and Garmin Service, CAPS Overhaul, Composite and Paint Repair, Ice Protection System Maintenance, Oxygen Service, Parts Distribution and Aircraft Pickup and Delivery Service. There is no better choice for your Cirrus aircraft than service from our world-class Cirrus Authorized Support Network.

Find your Cirrus ASC by using our Cirrus Partner Locator.

Support Team

In addition to our Cirrus Authorized Service Network, and as an added layer of support, we have two highly experienced teams of Cirrus experts available for general questions, technical and operational advice or any other service needs that may arise.

Our Technical Support team at Cirrus worldwide headquarters has vast knowledge and experience with aircraft operations and technical assistance. With a varying background that includes airframe, powerplant, avionics, electrical and pilot operations our team offers over 100 years of combined experience. We strive to ensure your aircraft is working to your satisfaction and that any questions you may have are addressed with a high level of support you can count on.



Find your Cirrus Service Center here

Available Monday through Friday, from 7 am to 7 pm Central time.

1.800.921.2737
218.788.3500
fieldservice@cirrusaircraft.com

After hours AOG/Emergency Assistance: 1.800.921.2737
International Hot Line: +1.218.788.3000

Warranty Department

218.529.7226
218.788.3897
warranty@cirrusaircraft.com


Cirrus Regional Field Service Representatives

We also have a team of regional managers that insure quality customer service and represent the service network of a particular territory. In the unlikely event that you aren’t satisfied or if you need additional assistance, please contact your Regional Field Service Manager.



USA

Jeff Edberg - Midwest-Northeast US
612.805.9228
218.529.7295
jedberg@cirrusaircraft.com

Joshua Hoskins - Southeast - South Central US
904.806.5961
jhoskins@cirrusaircraft.com

Darrell Yelton - Western US
816.812.9265
816.540.5288
dyelton@cirrusaircraft.com

Outside USA & Canada

Cirrus Field Service - Europe, Middle East, Russia, Northern Africa
+1.218.788.3542
fieldservice@cirrusaircraft.com

Santo Liuzzo - Other Countries
+1.218.310.1533
sliuzzo@cirrusaircraft.com

Technical Publications

Cirrus offers free access to some technical publications to ensure information related to operating procedures and/or service conditions are efficiently transmitted to operators, service centers, and regulatory agencies.

The search tool to the right allows users to generate an interactive listing of:

  • Operating Procedures (AFM and AFM Supplements),
  • Service Bulletins,
  • Service Advisories,
  • MFD Checklists Data Files,
  • and Airworthiness Directives, for a specific Aircraft Model and/or Serial Number.

Publications Search

To generate a listing by:

Aircraft Model

  1. Under Model, select the Both check box.
  2. Leave the Serial Number box blank.
  3. Apply desired View and Sort Filters.
  4. Click Submit.

Aircraft Model and Serial Number

  1. Select the applicable Model check box.
  2. Enter 4 digit serial number in Serial Number box.
  3. Apply desired View and Sort Filters.
  4. Click Submit.

Notice regarding Pilot's Operating Handbook Revisions:
Pilot's Operating Handbook revisions are available for downloading via this webpage at no cost. POH revisions should be printed double-sided on Statement sized paper (5.5". x 8.5") and 7-holed punched. In addition, printed revisions can be purchased - at cost - via the link below. Please note, it is the responsibility of the owner to ensure that the POH is current at all times. Therefore, it is important that POH revisions be properly incorporated into the POH as soon as possible after distribution.

Recently Released Publications

Date Document Number Revision Title Compliance Effectivity
Feb. 13, 2015 SIL12-05R9 Rev 9 List of Aircraft Permanently Removed from Service Optional

SR20: 1005 and subs

SR22: 0002 and subs

SR22T: 0001 and subs

Feb. 10, 2015 20CMM_TR_95-01-03 Orig SR20 CAPS Component Maintenance Manual Temporary Revision Optional

SR20: 1268 and subs

Feb. 10, 2015 22CMM_TR_95-01-03 Orig SR22/22T CAPS Component Maintenance Manual Temporary Revision Optional

SR22: 0002 and subs

SR22T: 0442 and subs

Feb. 3, 2015 SA14-06 Orig Release of CAV Aerospace Service Bulletin S.B.13247-01-30-004: Replacement of Units with Incorrect Internal Relay Optional

SR22: 4031 thru 4152 w/ FIKI

SR22T: 0690 thru 0919 w/ FIKI

Dec. 31, 2014 SA14-05 Orig Release of Hartzell Engine Technologies Service Bulletin 059: Alternator Inspection for Burrs in the Rotor Shaft Hex Key Socket Optional

SR22: 4022 thru 4060 and those aircraft that replaced its alternator between October 29, 2013 and December 31, 2014

SR22T: 0661 thru 0735 and those aircraft that replaced its alternator between October 29, 2013 and December 31, 2014

Dec. 16, 2014 SA15-01 Orig Garmin/Artex ELT 1000 Position Data Incompatibility Optional

SR20: 2273 and subs

SR22: 4164 and subs

SR22T: 0954 and subs except 0955-0962

Dec. 15, 2014 004_Log_of_Supplements Reissue A SR20 POH Supplement Log (Perspective) Optional

SR20: 2016 and subs

Dec. 15, 2014 16330-001 Rev 15 SR2X Technical Publications Suite DVD-ROM Optional

SR20: 1005 and subs

SR22: 0002 and subs

Dec. 15, 2014 004_Log_of_Supplements Orig SR22 POH Supplement Log (3600 LB) Optional

SR22: 3915 and subs w/ 3600 Pound Takeoff Weight

Dec. 15, 2014 005_Log_of_Supplements Orig SR22T POH Supplement Log (3600 LB) Optional

SR22T: 0442 and subs w/ 3600 Pound Takeoff Weight

Dec. 15, 2014 16330-001 Rev 15 SR2X Technical Publications Suite DVD-ROM Optional

SR22T: 0001 and subs

Dec. 8, 2014 TPOH_15-07 Orig USB-A Charging Ports Optional

SR20: 2273 and subs

Dec. 8, 2014 TPOH_15-01 Orig MD302 Standby Attitude Module (FAA) Optional

SR20: 2273 and subs